When managed properly, the Internet is an effective tool to streamline processes and enhance productivity.  Communication at the speed of light, with distributive and archival properties as vast as the Internet provides is of value to small and mid-size businesses.  However, with the increasing risk of threats, securing your network is a constantly evolving task that can be mind boggling, confusing even the best non-professional.  High Touch is here to help at the level you need help.  We work with you to fit your need, not try to press you to fit our 'desired' model.  After all, you're the customer.

High Touch has chosen SonicWALL as their managed security services hardware partner.  SonicWALL is selected for their affordable, easy-to-use security appliances; intelligently designed to ensure the highest level of reliability.  With a complete set of must-have security functions such as Intrusion Prevention and Anti-virus, systems are shielded from hackers, viruses and malicious Internet worms. 

To adequately and properly enforce your company's Internet acceptable use policy, check out our Content Filtering services which allow you to block sites or content based on pre-defined categories, keyword, and/or white list/black list selections.  With High Touch integrated Virtual Private Network (VPN) functionality, you can be assured of continuous and secure communications for remote employees or branch locations.

With our Managed Network Security Solution you can focus on your core business and let the network security professionals at High Touch secure your business assets.

Advantages of High Touch's Managed Network Security Solution:

• Comprehensive Reporting
  Reports generated based on more than 15 categories (bandwidth utilization/web usage/intrusion attempts/etc) and are delivered per customer requirements (daily/weekly/monthly/on-demand).
  
  
• Unlimited Technical Support
  Access to our team of Network Security Professionals via our toll free support line.  95% of all support phone calls are answered on the ring, and the other 5% of calls are returned in 30 minutes or less.
  
  
• Lifetime Device Replacement
  While your SonicWALL product is being managed by High Touch, if it fails for any reason, it will be replaced next day with the same model, or current equivalent, if your model is no longer available.
  
  
• Offsite Backup of Firewall Settings
  Each SonicWALL device is configured with your preferred settings.  These settings are backed up, stored, and managed offsite.
  
  
• Firmware Updates
  High Touch tests all new firmware releases before deployment to our clients' SonicWALL devices.  These updates are scheduled by High Touch during off-peak hours.  This ensures your SonicWALL device is kept up to date with minimal disruption to your network.
  
  
• Notification of Device Failure
  High Touch can monitor mission critical network devices and notify you immediately in the event of a failure.

SonicWALL's Unified Threat Management Product Line