93% of all companies that experience "significant data loss" are out of business within 5 years
(US Department of Labor)

Data backup can be a challenging task.  It can also be the death of an otherwise healthy business or organization.  Rotating backup media, validating the data on the media, and transporting media offsite is a cumbersome process that is too often neglected, even if only occassionally.  Consider all this then add the fact tapes and other media fail as much as 50% of the time, are 400 times slower to recover from than hard disk, and it is no wonder 25% of small to medium sized businesses don't back up their critical data at all.  Sometimes disasters are just ready to happen.

High Touch is here to make your backup problems disappear.  Reliable, durable and professional solutions at affordable prices fulfill a High Touch value proposition to provide the best services possible, backed by the best support possible, at far better than competitive costs. 

The High Touch Infrastructure Management service allows your business to have predictable, dependable and proactive technology services until recently not possible for a small to medium sized business.  With High Touch, your business can move away from the traditional 'break-fix' relationship, and have peace of mind knowing your business critical  assets are being proactively monitored and managed. 

    Infrastructure Management employs device monitoring tools and systems that proactively intercede; then are able to prevent what have before been inevitable business, communication and data interruptions.  This is an extremely valuable new technology become widely trusted and deployed as the value virtually proves itself.

High Touch Technology Solutions Infrastructure Management provides Device Monitoring services for the following: 

• Desktops
• Laptops
• Servers
• Printers and Copiers
• Routers
• Firewalls
• Virtually any IP based device...
  

When managed properly, the Internet is an effective tool to streamline processes and enhance productivity.  Communication at the speed of light, with distributive and archival properties as vast as the Internet provides is of value to small and mid-size businesses.  However, with the increasing risk of threats, securing your network is a constantly evolving task that can be mind boggling, confusing even the best non-professional.  High Touch is here to help at the level you need help.  We work with you to fit your need, not try to press you to fit our 'desired' model.  After all, you're the customer.

High Touch has chosen SonicWALL as their managed security services hardware partner.  SonicWALL is selected for their affordable, easy-to-use security appliances; intelligently designed to ensure the highest level of reliability.  With a complete set of must-have security functions such as Intrusion Prevention and Anti-virus, systems are shielded from hackers, viruses and malicious Internet worms. 

To adequately and properly enforce your company's Internet acceptable use policy, check out our Content Filtering services which allow you to block sites or content based on pre-defined categories, keyword, and/or white list/black list selections.  With High Touch integrated Virtual Private Network (VPN) functionality, you can be assured of continuous and secure communications for remote employees or branch locations.